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Our Newsletter


Shipping and FAQ

Shipping -

*Please Read Before Ordering* 

*We Do Not Ship Outside Aus*

 

Please note all shipping times are an estimate and not guaranteed 

We can ship to any address in Australia, the shipping cost is calculated by location and weight of your order. Some items may cost more due to the size or weight of a product.

For all our orders we Aus Post.

*Please note*your order may take up to 2-4 days to process in our store then it will be shipped out, all Melbourne and country Victoria orders please allow up to 7 business days for delivery and for all orders and interstate please allow up to 7 -12 business days for delivery. Some orders may take longer to reach you due to your location.

If you have any questions about shipping please email us at info@thebiggestlollieshopintheworld.com.au

FAQ -

 

I am trying to place a order but it says my postcode is invalid or cannot be shipped to my location?

This will be because your order is over our weight limit, which is 18kg, if you requie a bigger order you can place 2 smaller orders and we can send it out at the same time

Can i ring an order through and get your store to pick it and put it aside?

No sorry we dont pick orders in the store, our internet staff are behind the scenes working not in the retail store.

 

How can i pay for my order online?

We only use PayPal for your payment, if you dont have a paypal acount you can still use your credit card like normal

How long does it take for my order to be sent out?

Providing everything is in stock at the time, the order will be sent out within 2-4 business days of us receiving the order.

How do i get a price on shipping before i place an order?

You can place all the items you wish to buy into your shopping cart online and click estimate shipping cost at the bottom of the checkout page, that will give you a price of shipping

Can I order balloons online?

No sorry, you will have to drop into our store and place an order

Can i return lollies online or to the store ?

No, sorry we do not accept refunds or exchanges online or in store.

How long do i need to order balloons before my party?

Best to come in around 1-2 weeks before the party to organise your balloons.

Do you inflate balloons on a sunday?

No at the moment we dont offer balloons on Sundays